Help & Support

Need assistance? Reach out through any of the channels below and we'll get you sorted.

Email Support

support@visichek.com

We typically respond within 24 hours.

Phone

+234 123 456 7890

Available Mon-Fri, 9 AM — 5 PM WAT.

Live Chat

Chat with our support team in real time.

Coming soon.

Documentation

Guides, FAQs, and troubleshooting articles.

Coming soon.

Common questions

Where do I find my Workspace ID?

Your Workspace ID is provided by your organization's administrator when your account is created. It's typically a short slug like "acme-corp". If you're unsure, contact your admin or email us at support@visichek.com.

I forgot my password

Use the "Forgot password?" link on the login page to reset your password. You'll receive a reset link at the email address associated with your account.

My account is locked

After multiple failed login attempts your account is temporarily locked. Wait a few minutes and try again, or contact your administrator to unlock it manually.

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